Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities: - Act as a support function for the bank-wide operational resilience framework that adheres to the Hong Kong Monetary Authority's (HKMA) OR-2 directives. This includes fulfilling third-party dependency risk assessment and due diligence requirements.
- Deliver a comprehensive DBS business continuity program to ensure compliance with HKMA TMG-2 requirements.
- Identify, manage, and continuously monitor risk and control processes to protect the bank from disruptions and potential failures, thereby minimizing impacts on our business, reputation, and stakeholders in the event of disruptions or failures.
- Implement and maintain effective crisis and incident management protocols.
- Support and execute a robust business continuity testing program, ensuring the execution of recovery strategies within predefined tolerance levels and under various severe but plausible scenarios.
- Cultivate and sustain relationships with key stakeholders, including senior management and business units.
- Improve bank-wide BCM awareness and risk culture. Strengthen and educate stakeholders BCM understanding and competency.
Key Accountabilities - A bachelor's degree from a recognized university. A business continuity professional certification would be an advantage. E.g., CBCP from DRI or MBCI form BCI.
- Minimum 5 years of practical BCM, operational risk, or related work experience with working knowledge of the Bank's key functional processes and resources.
- Develop and execute an operational resilience strategy aligned with the organization's overarching risk management framework and compliant with regulatory standards.
- Establish robust risk management controls and processes to safeguard the bank against threats, mitigating potential impacts on our business, reputation, and stakeholders during disruptions and failures.
- Implement and maintain crisis and incident management protocols to ensure swift and effective response.
- Coordinate with relevant stakeholders and teams during crisis and incident situations.
- Showcase the capacity to provide support and collaborate with business units, contributing to the bank's mission of delivering critical operations seamlessly through disruptions.
- Utilize the bank's business continuity planning and exercises effectively to elevate the bank's operational resilience capabilities.
- Articulate the bank's operational resilience strategy and initiatives to key stakeholders, including senior management and various business units, ensuring alignment and execution across the organization.
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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