Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Principal Responsibilities - Manage structured products and derivatives trade processing, settlement and life cycle management processing team under Hong Kong Wealth Management Operations to ensure trades and relevant processing/reporting for investment products are properly processed within pre-defined cutoff time and timely escalation for irregular cases detected, if any
- Manage the account opening, trade settlement, payment service and loan processing team under Hong Kong Wealth Management Operations to ensure the trades and relevant processing/reporting for investment products are properly processed within pre-defined cutoff time and timely escalation for irregular cases detected, if any
- Understand the current operation flows and has strong interpersonal skill to work with various key stakeholders and other involved partners. Be able to influence and lead few wealth management business related initiatives. Creative, understand the current market practice and regulations, custodian operation and be able to manage BAU and process improvement. Has strong awareness about the operation risks and controls with strong market operation knowledge
- Handling of regulatory reports such as GSIB, HKMA annual return, Deposit Protection Scheme (DPS), FATCA and CRS
- Strengthen the risk and control mind set within the team and promote the risk awareness culture
- Lead and implement various business initiatives and projects in term of system and processing procedure by considering operation flows, markets, upcoming regulations, controls' requirements
- Support in regional processing and related service level agreement discussion including shaping the entire operating model to be effective and efficient
- Liaise with business partners on the user requirements. Participate and monitoring the UAT status to ensure achieving project timeline.
- Identify areas of improvement and drive for changes to ease employee pain points and reduce manual processes
- Work with senior business stakeholders to review Wealth Operations related service concerns, system and outsourced related service level
- Has strong analytic views to review each operation flow and incident with detailed root cause analysis, including a logical mindset to improve the end-to-end process
- To work with Business partners on NPA for new product/service implementation
- To review and update SOPs regularly in order to ensure compliance with internal and external guidelines/regulations.
- To manage the team to meet Management target/KPIs
- People management and development for the team to optimize operations efficiency and resources planning
Requirements - University grade / Degree holder in Finance or related disciplines
- At least 10 years hands-on experience in structured investment product settlement/support where at least 8 years in managerial role. Investment and Banking business knowledge is preferable. Digital mindset and experience in banking/wealth management systems (e.g. Avaloq)
- Knowledge in both local and overseas structured and derivatives products in Equity, Interest rate and Currency linked notes or deposit, listed and OTC options and complex products such as accumulators and decumulators
- Solid experience in performing trade capturing, settlement, life cycle events and mark-to-market including ensure completeness of processing with strong governance and controls mindset
- Knowledge and usage in SAA, Euroclear/Clearstream system and Bloomberg terminal. Experience in Avaloq will be an advantage
- Knowledge in both local and overseas equity markets and financial products, payment service including CHATS, TT and SWIFT usage.
- Regulatory reporting such as GSIB, HKMA, DPS, FATCA/CRS, etc.
- Knowledge on regulatory requirement for investment products settlement, understanding of accounting concept, payment systems, trade settlement & process re-engineering
- Strong awareness on operation risks and controls mindset with strong market operation knowledge.
- Effective interpersonal and communication skill with great team spirits to work with various key stakeholders
- Be creative to locate workarounds and ensure controls are in place to prevent any operating errors, support in procedures reviews when required, great time management and capable in driving changes.
- Team player who is attentive to details, responsible and self-motivated with excellent analytical and organizational skills
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.