Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities - Assist the unit / section manager to manage, supervise and complete the day to day activities of the section in an efficient and cost-effective manner while maintaining high quality and sound controls according to established procedures, bank policies and service standards
- Enhance the respective operations overall operational risk control awareness and management by providing quality assurance function for a robust operational control environment in support of respective business.
- Supervise the production of required MIS and management reports, and manage to meet submission deadlines
Requirement - Degree holder (preferably graduates with Banking or Business-related discipline.
- Minimum 5 years working experience in payment investigation operations or relevant experience
Functional
- Good knowledge and experience of banking operations and remittance processing
- Good knowledge and experience of faster payment, SWIFT and RTGS operations
- Good knowledge and experience of regulatory requirements pertaining to payment, remittance processing
- Experience in project and testing
Technical
- Accuracy and thoroughness in work
- Strong senses of risk control and management
- Result and customer service oriented
- Positive attitude, creative and innovative
- Self-motivated with good analytical mind and problem-solving skills
- Good interpersonal, communication and presentation skills
- Good team player, supportive and flexible to take up departmental tasks
- Good PC knowledge and skills
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.