Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities - Perform, according to the established quality and service standards, all supervisor and checker functions assigned by Team / Section Manager including people management, system input and authorization, data and information verification, receiving and dispatching of documents.
- Capability to screening application for compliance with terms and conditions as per approved credit approval, proper approval for deviation and ad hoc excess, preparation of documents, answering enquiry from internal and external customers, liaison with service provider, proposing and execution of resolution on problem and exception and handling and management of project
- Provide advice and guidance to staff members on daily operations and resolution of problems and exception.
- Escalate to Tem / Section Manager or Department Manager for any exception, problem, error and abnormal transaction identified during processing.
- Suggest improvement opportunity to Team / Section Manager when applicable.
- Co-operate with team members to achieve the tasks assigned by supervisor.
- Achieve the defined KPIs.
Requirements - Minimum 3 to 5 years experience in trade related banking operations.
- In-dept knowledge on trade related international rules, regulations and practices.
- Good spoken English, Cantonese and Mandarin and PC skills.
- Strong sense of risk and fraud control.
- Capable to work effectively under pressure and tight deadline.
- Good skill in leadership and organization.
- Innovative and willing to accept new ideas and changes.
- In-depth trade operations experience and knowledge on trade related international rules, regulations and practices.
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.