Digital Business Analyst

About the Role: We are looking to hire a Business Analyst (Digital) to join our team on an initial 1-Year contract for an Insurance client. You will be responsible for analysing and improving digital processes, enhancing customer experience, and driving digital transformation initiatives across the organization. Responsibilities: Collaborate with relevant stakeholders to clarify business requirements, and create requirement documents or user stories Conduct detailed analysis of digital

ECMS (Asia) - Hong Kong - Full time

Salary: Competitive

About the Role:

We are looking to hire a Business Analyst (Digital) to join our team on an initial 1-Year contract for an Insurance client.

You will be responsible for analysing and improving digital processes, enhancing customer experience, and driving digital transformation initiatives across the organization.

Responsibilities:
  • Collaborate with relevant stakeholders to clarify business requirements, and create requirement documents or user stories
  • Conduct detailed analysis of digital business processes and workflows to identify areas for improvement
  • Work with stakeholders to gather requirements, define project scope, prioritize backlogs and develop business cases for digital initiatives.
  • Collaborate with UX/UI designers, IT teams and businessowners to ensure seamless integration of new business processes with existing systems to enhance effectiveness and efficiency
Requirements:
  • Current/ recent experience as a Business Analyst within the Financial Services sector (Minimum 2 years' experience).
  • Experience working on Digital projects and tools
  • Strong interpersonal skills, with the ability to work independently and as part of a team
  • Excellent communication skills in English
  • Available immediately or at short notice would be beneficial
22120400
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