Job Description: - Plan for clear digital roadmaps, target scenarios and annual key strategies for automation process development (including Robotic Process Automation and User Acceptance Test) of Personal Banking's digital business
- Establish a methodology, relevant processes and standards for the digital business in Personal Banking, and facilitate end-to-end implementation of User Acceptance Test from planning to execution
- Conduct and implement roadmap of Robotic Process Automation, Design Thinking, agile inception and retrospectives session across different business unit
- Lead multiple business agile teams, and provide on-the-job guidance and trainings to Business Project Managers (BPM) or Product Owner: providing product vision, user story writing, product backlog prioritization and grooming sessions
- Build a business analytics and customer and employee experience management framework for the digital business, and drive continuous business optimization based on data and experience
- Track financial technology trends and industry practices, and continuously improve the competitiveness of digital business and explore new opportunities in the market
Requirements: - University degree in Business, Finance, Computer Science, Engineering or related disciplines
- Minimum 10 years of experience in banks, large technology companies and consultant companies
- Solid experience in digital business strategy plan/roadmap, maturity measurement and diagnosis
- Strong understanding of advance digital working methodologies including agile, lean, value stream mapping and design thinking
- Agile Product Owner/Scrum Master, Six Sigma professional, Blue Prism Developer certification, UAT automation tools (such as Seleniumã€Katalon) qualification is a plus
- Be able to manage and build up rapport with professional and different level of business and technology stakeholders
- Proficiency in both English and Chinese with good communication and presentation skills
Candidate with less experience will be considered as Digital Strategy and Transformation Manager.