Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Assess minor claims with main focus in products of individual life insurance, provide enquiry support, take part in departmental projects.
Job Responsibilities: - Follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission
- Prepare and check decline / after investigation letters
- Approve claims cases within TAT
- Conduct claims investigation
- Prepare tailored made letters (including decision and investigation letters)
- Conduct training to internal staff and/or agents
- Respond to agents' enquiries and other agent related enquiries
- Handle ad hoc assignments from management
Job Requirements: - Matriculated or above.
- Preferably with professional qualification in Life Insurance including LOMA (Life Office Management Association), ICA (International Claim Association).
- Minimum of 2 years claims experience in life insurance.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.