Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
WPB Credit and Financial Crime Risk Control We are currently seeking a high caliber professional to join our team as
WPB CDD Manager, to support the Customer Due Diligence (CDD) function under the
WPB Credit and Financial Crime Risk Control.
Principal responsibilities - Oversee the processing of complex CDD and EDD profile reviews for HASE WPB and Private Banking (individual and entity) customers in accordance with relevant CDD procedures
- Drive continuous improvements for HASE WPB CDD review workflows in terms of customer experience, deliverable quality and operational efficiency
- Support the WPB CFC financial crime control execution via ad-hoc SOI reviews, risk mitigation measure and/or remediation deployment
- Collaborate with relevant onshore and offshore stakeholders including Group / local Business Units, Financial Crime Compliance, Operations servicing the HASE WPB CDD functions to ensure effective CDD controls
Requirements - University Graduate in Business, Finance, Accounting and Technology disciplines
- At least 8 years of experience in financial services industry preferably in the capacity of regulatory, compliance and operational risk related areas, with proven track record of managing operations teams
- Functional domain knowledge and experience on Know-Your-Customer and Customer Due Diligence within the Private Banking or Commercial Banking environment would be an advantage
- Able to build strong rapports with stakeholders at different levels and drive collaborations for delivery of operational outcomes under pressure and within tight time frames
- Proficient in English
- Great sense of ownership and servicing mindset to ensure efficient and quality deliverables
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