At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
If you believe in developing a better tomorrow, read on. About the Role Deliver the quality service & operations platform in the sales operations & project management functions to business partners
Roles and Responsibilities: - Participate and support all life cycles of department projects, including but not limited to idea collection/sharing, test plan design, launch plan, post-implementation monitoring and ongoing enhancements
- Manage daily operation support of digital platforms for business partners including communication and trouble-shooting fix with relevant stakeholders
- Act as a Business Analyst to review and streamline the business processes through digital means or system automation
- Assist Team Head to drive adoption of digital tools by business partners
- Conduct regular review on system/e-tools usage and provide suggestion and implementation plan for improvement
- Manage the maintenance of digital platforms and conduct regular update to external and internal users
- Coordinate projects with internal and external stakeholders and ensure the project deliverables are completed in good quality and within timeline
- Share the advice and experiences to the teammates
- Analyze data to evaluate performance of the initiative
- Assist Department Head and Team Head on ad hoc assignments
Minimum Job Requirements: - University/College graduate with 5-8 years' relevant working experiences
- Solid project management and process improvement experiences
- Experience on digital platform/ e-commerce/ InsurTech is a plus
- Hands on experience in sales operations/ sales support
- Strong sense of ownership
- Proactive and independent
- Responsible, detailed-minded and team-oriented
- Analytical skills with good MS knowledge including but not limited to Excel
- Good written and spoken English, Cantonese and Mandarin
Others: - You are required to obtain relevant license if your job involves in regulated activities
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.