Senior Manager, Operational Risk Management

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The role will manage the Opera

Prudential plc - Mongkok, Hong Kong - Full time

Salary: Competitive

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role will manage the Operational Risk Oversight for PRUHK (including Life, GI businesses in HK and Macau) in line with requirements / expectations set by Group & Local policies / frameworks, Regulators and the Board. To implement robust operational frameworks, and a strong risk culture, across the company by providing independent review, reporting, challenge and counsel on related matters.

Job Responsibilities
  • Ensure adherence to the Group & Local Operational Risk Management (ORM) frameworks / policies through effective implementation of a strong non financial risk regime.
  • Oversee and assist to coordinate the Life and General Insurance Risk Committees and associated material preparation. Lead the Emerging Risk Forum. Participate in other management / working forums to appropriately discharge risk management responsibilities.
  • Support the Chief Risk Officer and Head of Risk Management with producing a single view of the risk universe, including associated monitoring and reporting.
  • Promote a best in class risk culture, develop talent and optimize risk processes across the organization.
  • Proactively identify ways to streamline & automate ORM related processes and ensure efficient use of resources.
  • Critically review business proposals, projects, strategies & key risk areas, formulating proposal & recommendations for management and influence the relevant stakeholders. Build rapport with first line by understanding business needs and provide timely and practical advices.
  • Develop and maintain monitoring arrangements to ensure achievement of reporting and escalation requirements, and manage the closure of incident in a timely manner.
  • Minimize risks to the company from unexpected situations by implementing a robust business continuity plan and framework.

Job Requirements
  • Bachelor degree with solid knowledge in Operational Risk Management.
  • Minimum of 10 years working experience, preferably in life insurance business.
  • Strong business acumen with excellent analytical skill and ability to make sound and consistent judgements and decisions.
  • Good stakeholder management at all levels and tactful in resolving conflicts.
  • Willingness to challenge status quo.
  • Self-motivated and able to work independently.
  • Excellent written and spoken English and Cantonese, and proficiency in business writing and presentation.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
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