Position Overview
We are helping an APAC regional bank to look for a Remittance Senior Associate to join the team. This role is vital in managing and processing remittance transactions, ensuring compliance with regulatory requirements, and delivering excellent customer service.
Key Responsibilities
- Oversee and process remittance transactions, ensuring accuracy and compliance with internal and external regulations.
- Liaise with clients to address inquiries and resolve issues related to remittance services.
- Monitor transaction workflows and identify opportunities for process improvements.
- Collaborate with cross-functional teams to enhance service delivery and operational efficiency.
- Prepare reports and analyses on remittance activities for management review.
- Stay updated on industry trends and regulatory changes impacting remittance services.
Qualifications
- Diploma in Finance, Business Administration, or a related field.
- Minimum of 3 years of experience in remittance or payments processing within a banking environment.
- Strong understanding of relevant regulations and compliance standards.
- Excellent communication and interpersonal skills, both in Chinese(Cantonese) and English.
- Proficient in analytical and problem-solving skills.
- Ability to work effectively in a fast-paced and dynamic environment.
If you believe you have the relevant skill and experience and is interested in this position, kindly send your updated CV to Josie Ho: , with your contact details to engage in a confidential discussion.
