The successful candidate will assist in formulating & modify collection strategies from time to time in response to the economic situation & lead the Collection Team to achieve collection target by maximizing the recovery amount, reducing delinquent and flow rate as well as minimizing the credit loss with lower charge-off ratio.
Responsibilities:
- Actively leading the Collection Team to perform collection of all unsecured and secured retail products to achieve the Bank's target in efficient manner.
- Identify opportunities to improve collection performance by maintaining a broad awareness if collection development in the marketplace as well as providing sufficient coaching to team members
- Streamline the collection workflow and logistics
- Actively monitor the collection performance of debt collection agencies
- Review and formulate collection procedure, strategies and guidelines in compliance with the statutory requirement and in response to the economic situation
- Identify opportunities to streamline the daily operations so as to maximize the utilization of resources
- Act as a focal contact of the Bank in dealing with IVA/ Inter-Bank Debt Relief Plan/ Bankruptcy issues
Requirements:
- Tertiary education preferred with at least 7 years solid experience in collection practices, or over 10 years deep exposure in collection practices with at least 7 years in managerial level
- Working experience in formulation of collection strategies, policies & procedures Strong leadership, analytical and negotiation skills
- Able to work independently & under tight deadline and time constraints
- Having knowledge of relevant Codes and Guidelines introduced by HKMA / PCO / CRA / CCRA Familiar with litigation proceeding for both secured & unsecured products
- Good Command of written and spoken English & Chinese High level of risk awareness, particularly in compliance
Please note that only shortlisted candidates will be notified.