Roles and Responsibilities
- Communication & Vendor Management
- Liaise with business units (Claims, business BA) on solution design.
- Manage vendor expectations effectively.
- Offshore Team Management
- Oversee offshore teams to ensure successful delivery.
- Technical Leadership
- Remain hands-on to challenge technical solutions from Offshore teams in China/India
- Provide technical guidance and support.
- Delivery Management
- Showcase experience in managing delivery and timelines.
- Share insights from previous revamp projects to assist PM in timely delivery.
- Conduct feasibility studies and solution design.
- Prepare project documents and track project progress.
- Conduct code and SIT reviews to ensure quality.
Financial and Non-Financial Measures
- Meet objectives and deadlines while adhering to procedures.
- Ensure accuracy and completeness of deliverables.
- Gather qualitative feedback from user evaluations.
- Maintain systems to meet stipulated SLAs.
- Exhibit effective problem-solving skills.
Minimum Job Requirements
- Cantonese and/or Mandarin language skills
- Minimum 8 years of relevant Technology-related working experience.
- At least 3 years of experience in the insurance industry.
- Claims or operational technology experience in insurance is a MUST
- Experience with revamping projects is highly advantageous.
- Expertise in full-stack development with ReactJS, Java EE, Spring Cloud, and Drools framework.
- Solid experience with Azure Cloud technology.
- Must have experience working in an agile environment, adapting Scrum/Kanban.
