CRM Data Support Analyst (Contract)

Responsibilities: Serve as the primary point of contact for CRM-related issues escalated by the IT team Provide expert assistance in resolving escalated CRM matters and ensuring swift and effective solutions Utilize in-depth knowledge of the Salesforce CRM system to troubleshoot and address complex issues promptly Collaborate closely with the IT team to streamline issue resolution processes. Handle routine BAU support tasks Requirements: Over 3 years of relevant work experience in data/ CRM Back

Morgan McKinley - Hong Kong - Full time

Salary: Competitive

Responsibilities:
  • Serve as the primary point of contact for CRM-related issues escalated by the IT team
  • Provide expert assistance in resolving escalated CRM matters and ensuring swift and effective solutions
  • Utilize in-depth knowledge of the Salesforce CRM system to troubleshoot and address complex issues promptly
  • Collaborate closely with the IT team to streamline issue resolution processes.
  • Handle routine BAU support tasks
Requirements:
  • Over 3 years of relevant work experience in data/ CRM
  • Background in data analysis to provide meaningful insights and solutions
  • Proficiency in Salesforce CRM system and familiarity with its functionalities
  • Strong communication skills to effectively liaise with the IT team and users
  • Exceptional problem-solving abilities to address challenges efficiently
  • Experience in handling routine BAU support tasks
  • Proficiency in Cantonese and En"]) self.__next_f.push([1,"glish; knowledge of Mandarin is desirable.
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