Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Performance Services, Digital Business Services Performance Services (aka CAO Office) provide HASE COO with dedicated, forward thinking, strategic, ad-hoc and operational management support. Performance Services also lead and coordinate all teams in COO office in driving staff engagement, operational support, budget planning & cost management, management information, and business administration.
We are currently seeking a high caliber professional to join us as
Operational Management Manager, to manage budget planning & cost management, drive business management in COO office and oversee bank-wide internal third party service management.
Principal responsibilities: - Lead and drive effective budget planning and cost management as well as recharge model to meet year-end target
- Devise meaningful management information & reporting to provide insights for COO & senior management to drive the bank strategies and initiatives in right direction
- Assist manager to drive and oversee the business management in COO Office
- Manage bank-wide internal third party service management
- Lead and manage the business management initiatives for COO office and business
Requirements - University degree in business administration, finance or operation management related field or associated relevant business experience
- At least 10 years' in banking industry, ideally relevant experience in finance, budgeting and cost management preferred
- Possess strong leadership, communication, presentation, and interpersonal skills
- Stamina and ability to work under pressure
- Some risk management experience is highly desirable
- Good command of both spoken and written English and Chinese
- Great growth mindset and resilience to embrace change, overcome challenges and create space for curiosity creativity and connectivity.
- Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
#LI-HASE