System Administration Manager (IT Project & Service Management)

Job Description: Provide service management and monitor service quality of outsourcing and insourcing service Coordinate related teams to ensure compliance with service level agreement and procedures Ensure IT services provided are ISO20000 compliant Manage and monitor progress of IT projects Manage IT procurement process covering IT hardware, software, and service. Requirements: Bachelor's degree in Computer Science, Computer Engineering or related technical field Minimum 3 years working experi

Bank Of China (Hong Kong) Limited - Hong Kong - Full time

Salary: Competitive

Job Description:
  • Provide service management and monitor service quality of outsourcing and insourcing service
  • Coordinate related teams to ensure compliance with service level agreement and procedures
  • Ensure IT services provided are ISO20000 compliant
  • Manage and monitor progress of IT projects
  • Manage IT procurement process covering IT hardware, software, and service.
Requirements:
  • Bachelor's degree in Computer Science, Computer Engineering or related technical field
  • Minimum 3 years working experience in project management / procurement management
  • Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks is preferred
  • Experience in Project Management / Procurement Management is preferred
  • Process minded, proactive, and agile are an advantage
  • Self-motivated and able to work independently under pressure
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