Assistant IT Officer (Hong Kong Branch)

If you are looking to excel and make a difference, take a closer look at us... Responsibilities: Automation & Development: Develop, implement, and maintain system automation using Python and VBA. Participate in coding projects based on program specifications. Documentation & Testing: Assist in preparing comprehensive documentation for new systems and enhancements, including user guides and operation manuals. Prepare and execute test cases for unit and system integration tests. Technical Support:

Hong Leong Bank - Mongkok, Hong Kong - Full time

Salary: Competitive

If you are looking to excel and make a difference, take a closer look at us...

Responsibilities:

  • Automation & Development: Develop, implement, and maintain system automation using Python and VBA. Participate in coding projects based on program specifications.
  • Documentation & Testing: Assist in preparing comprehensive documentation for new systems and enhancements, including user guides and operation manuals. Prepare and execute test cases for unit and system integration tests.
  • Technical Support: Provide first-line technical support for hardware and software inquiries to end-users, including both remote and on-site assistance.
  • Continuous Improvement: Observe and adhere to all system-related guidelines, standards, and procedures.
  • Collaboration: Work effectively within a collaborative team environment, including local and overseas colleagues. Perform other ad-hoc tasks as assigned.

Requirements:

  • Higher Diploma or above in Computer Science, Management Information Systems, or a related IT field.
  • Solid experience with Windows Desktop, Windows Server, and Mobile Device environments.
  • Practical knowledge in one or more of the following: MSSQL, SSIS, SSRS, VB/VBA, .NET, Java, AS400 (or other mainframe systems), Network Architecture and Equipment, Data Encryption.
  • Experience in IT service management frameworks such as ITIL v3 and v4.
  • Strong analytical and problem-solving skills with a focus on finding efficient solutions.
  • A proactive, independent, and results-oriented work ethic.
  • Willingness to work in a small team environment in the banking industry and expect assignments of different kinds.
  • Excellent written and verbal communication skills in both English and Chinese.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.
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