(Deputy/ Assistant) Customer Analytics and Data Science Manager

Responsibilities: Design the business analysis framework, transform business question into quantitative models and execute complexity data analysis. Architect the testable hypothesis from key issue surrounding the credit card product, customer portfolio, BocPay, BocBill. Recommend the executable actions and present to senior management. Conduct exploratory data for customer segmentation and insight to identify business growth opportunity. Conduct in-depth analytical studies combining external re

Bank Of China (Hong Kong) Limited - Hong Kong - Full time

Salary: Competitive

Responsibilities:
  • Design the business analysis framework, transform business question into quantitative models and execute complexity data analysis.
  • Architect the testable hypothesis from key issue surrounding the credit card product, customer portfolio, BocPay, BocBill. Recommend the executable actions and present to senior management.
  • Conduct exploratory data for customer segmentation and insight to identify business growth opportunity.
  • Conduct in-depth analytical studies combining external research data and internal business analytics to identify market trends and change of customer spending behavior that drive strategic decision-making.
  • Monitor and report on key performance indicator, identifying areas of improvement and innovation.
  • Design comprehensive and user-friendly dashboard and report for business unit.
Requirement:
  • More than 2 years of experience in business analysis or reporting area with a Bachelor's degree in Mathematics, Statistics, Computer Science, Business or Economics
  • Strong business sense with experience in data analysis.
  • Experience in programming, analytic or visualization tools such as SQL, VBA, Python, SAS, Tableau
  • Excellent skills with data visualization for storytelling even with non-technical business partners
  • Strong communication, time management and work organization skills
  • Good command of both spoken and written Chinese (including Putonghua) and English
  • Proficient in MS Office application
  • Candidate with more experience will be considered Customer Analytics and Data Science Manager
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