Project Manager (Digital Transformation), Contract

Responsibilities: Lead and drive Customer Experience (CX) transformation initiatives for the firm's digital platform. Manage end-to-end digital transformation projects, ensuring alignment with business objectives and customer needs. Collaborate with internal teams and external vendors to deliver high-quality digital solutions. Oversee project timelines, budgets, and resources while ensuring smooth execution. Identify and mitigate project risks, ensuring compliance with industry standards and reg

Morgan McKinley - Hong Kong - Full time

Salary: Competitive

Responsibilities:
  • Lead and drive Customer Experience (CX) transformation initiatives for the firm's digital platform.
  • Manage end-to-end digital transformation projects, ensuring alignment with business objectives and customer needs.
  • Collaborate with internal teams and external vendors to deliver high-quality digital solutions.
  • Oversee project timelines, budgets, and resources while ensuring smooth execution.
  • Identify and mitigate project risks, ensuring compliance with industry standards and regulations.
  • Facilitate effective communication between stakeholders, including senior management, technology teams, and business units.
  • Continuously monitor and optimize digital platform performance to enhance customer experience.
Requirements:
  • 8+ years of experience in project management, with a strong background in digital transformation.
  • Proven track record in leading CX transformation projects for digital platforms.
  • Experience working with vendors and managing third-party service providers.
  • Strong understanding of digital technologies, UX/UI principles, and customer journey optimization.
  • Excellent communication, coordination, and stakeholder management skills.
  • PMP, Agile, or relevant certifications are a plus.
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