Sr. Support Analyst - Trading Application

Key Responsibilities

• Oversee daily trading functions for High Touch and Low Touch cash equities as well as the F&O desk.

• Conduct early morning connectivity checks for exchanges and provide support for Asian markets as needed.

• Manage and maintain OMS, EMS, and middleware systems.

• Implement mandatory upgrades driven by exchange requirements.

• Collaborate with infrastructure teams to facilitate software upgrades and establish connectivity with various exchanges and external brokers.

• Actively participate in weekend testing for OMS/EMS systems, including both internal and external activities.

Qualifications

• Bachelor's degree in IT, Computer Science, or related fields.

• 5 to 8 years of experience in a broker/dealer setting, with a strong focus on supporting OMS/EMS trading systems.

• In-depth understanding of the cash equity business in DMA/DSA, agency, and program trading environments.

• Familiarity with exchange regulations across Asian markets, including HK, JP, KR, SG, TW, AU, IN, and ID.

• Solid comprehension of trade flow systems essential for DMA/DSA trade booking, particularly in ID markets like CONNECT, Korea, Taiwan, and India.

• Experience with HKEX projects and related exchange-driven activities.

• Proficient in system monitoring tools such as Kibana, Grafana, Logstash, Elasticsearch, and ITRS.

• Self-motivated and capable of working independently in a high-pressure trading environment.

• Willingness to take on additional trade support roles as needed.

• Exceptional communication skills with the ability to engage effectively with vendors and traders.

Additional Skills

• Understanding of swap, futures, and options businesses in DMA and DSA order flows.

• Awareness of the SRE (Site Reliability Engineering) model.

• Basic knowledge of FIX protocol is a plus.

• Familiarity with change and incident management tools like ServiceNow and enterprise messaging systems like Tibco and Solace.

• Proficient in Oracle (user level), SQL, and stored procedures.

• Knowledgeable in Unix/Linux, shell scripting, and Perl.

• Experience with programming languages such as Python and Java.