Overview:
We are supporting our corporate banking client in their search for a Deputy Branch Manager. This pivotal role involves leading branch personnel to achieve business objectives while managing operational functions, including account setup and maintenance, KYC compliance, remittance services, and cash management. The successful candidate will be instrumental in enhancing branch performance and delivering an outstanding customer experience.
Key Responsibilities:
- Lead and mentor branch staff to accomplish business goals and operational targets.
- Oversee daily operations, ensuring efficient processes for account opening, maintenance, and adherence to KYC regulations.
- Manage remittance procedures and cash management services, ensuring accuracy and regulatory compliance.
- Conduct staff performance assessments and provide guidance, fostering a culture of continuous development and excellence.
- Collaborate with the branch manager to develop and execute strategies that improve service delivery and operational effectiveness.
Requirements:
- Bachelor's degree in Business Administration or a related field.
- A minimum of 5 years of relevant experience in the banking sector, particularly in account management, customer services, remittance, and cash handling.
- Prior experience in a managerial position or with multi-banking operational functions is essential.
- Strong leadership and team management skills to inspire and cultivate talent.
- Exceptional communication and interpersonal skills for effective engagement with clients and team members.
- Excellent command of written and spoken Mandarin, English, and Cantonese.
If you are an experienced banking professional with a strong commitment to leadership and operational excellence, we encourage you to apply for this exciting opportunity. Join our client's team and play a vital role in their success in the corporate banking landscape.
