Overview:
We are partnering with a prestigious banking client in their search for a dynamic Product Development Manager specializing in credit cards. This pivotal role is essential for spearheading the development and enhancement of innovative credit card products across multiple platforms.
Key Responsibilities:
- Strategically plan and develop a range of credit card and card loan products, incorporating features for offline, mobile, and online application platforms.
- Analyze user requirements related to the credit card business, collaborating with relevant departments to fine-tune these specifications.
- Engage in projects aimed at enhancing online banking and mobile app functionalities concerning credit card applications and user self-service options.
- Conduct market research to uncover customer needs, emerging trends, and competitive offerings, leveraging insights to shape product development strategies.
- Create and maintain comprehensive product roadmaps to ensure alignment with business objectives and market demands.
- Monitor product performance through data analysis and customer feedback, providing actionable recommendations for improvements and new features.
- Collaborate with marketing teams to devise effective go-to-market strategies and promotional campaigns for new credit card products.
- Ensure compliance with regulatory standards and internal policies throughout the product lifecycle.
- Provide training and support to internal teams on new products and features to guarantee effective implementation and exemplary customer service.
Requirements:
- A university degree in Business, Finance, Marketing, or a related field.
- At least 5 years of product development experience in credit card offerings.
- Strong analytical skills with the ability to interpret data effectively to inform product decisions.
- Outstanding communication skills in both Chinese (Cantonese and Mandarin) and English, facilitating collaboration with diverse teams.
- Proven track record of managing multiple projects simultaneously in a fast-paced environment.
- Familiarity with current trends in digital banking, mobile applications, and user experience design.
If you are an experienced product development professional with a passion for credit cards and a desire to make a meaningful impact, we invite you to apply. Join a leading bank committed to innovation and customer-centric solutions! If this opportunity excites you, please submit your CV to Raymond Cheung for a confidential conversation.