Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities: - Possess a start-up mindset to drive design and development of new digital business models, through creation or participation in project management related for Deposit
- Assist Team Lead to spearhead deposit led projects & digital engagements, managing through journeys to expand top-funnel discoverability of projects & initiatives that drives up portfolio balances via digital and content marketing, and organic channels.
- Drive transformation and implementation of thoughtfully-designed customer journeys, leveraging data-driven operating model and human-centred design thinking, to deliver joyful banking
- Manage key performance drivers, integrating data analytics, experimentation, and AI/machine learning capabilities to deliver new growth source of Deposit balances & engage customer at hyperpersonalized level
- Engage and forge external partnerships to onboard new partners & increase revenue streams
- Achieve business acquisition targets (including online channel share), market share growth and digital value capture (DVC), especially as reduction in acquisition cost and linkages to related banking products/services
- Possess appreciation of risk management and regulatory compliance, complying with external regulations and internal requirements
Requirements - University graduate or graduate degree
- 2 years of experience in financial services industry or start-up (preferred);
- Preferably with experience in design thinking, site design/development, management of technological projects, data analytics, dashboards and marketing campaigns
- Passionate about customer experience and journey design
- Strong interpersonal and communication skills, with the ability to collaborate across teams and stakeholders
- Makes data-driven decisions with strong analytical skills and good business acumen
- Good organizational and project management skills, with attention to details
- Resourceful, creative, and independent learner
- Fluent in English & Cantonese
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.