Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.
Objectives - Manage digital projects, and collaborate with all relevant stakeholders using our 4D (Discover-Define-Develop-Deliver) and Agile methodologies to achieve business outcomes
- Create self-organizing teams that are flexible and fully productive during sprints to resolve problems and conflicts, and deliver the target outcomes after each sprint
- Establish and execute project governance structure to facilitate project / stakeholder management
- Highlight potential risks or issues and act proactively to resolve them, and seek opportunities for improvement
Responsibilities - Manage SME lending project scope, timeline, and facilitate internal communication and effective collaboration
- Ensure all product development and rollouts comply with the necessary internal and external risk & regulatory clearance process
- Streamline and digitalise SME lending and maintenance journey
- Responsible for end-to-end project launch to ensure timely and smooth rollout, including user requirement collection, UAT support and associated resources planning, production release and defects handling.
- Engage with various stakeholders to resolve project issues
- Coordinate sprints, retrospective meetings and regular stand-ups
- Prepare data-driven presentation materials for management update
Accountabilities - Achieve targeted results and ensure high quality deliverables to meet and exceed business expectations
- Be able to work independently to gather requirements, prepare project plans, communicate with stakeholders and manage team members in an agile way to achieve the desired outcome
Requirements - Degree holder with business related discipline
- Proven 5+ work experience in employee / customer journey development for system/platform
- Experience working with technology & operation teams on digital projects
- Experience with process mapping and process improvements
- Experience in working cross-functionally and across regions and functions to drive digital projects
- Good understanding of general banking technology, products and operational processes
- Ability to identify emerging trends, and areas that benefit from change and innovation, including ideas that challenge the status quo
- Ability to evaluate value of ideas, and transform into action by leveraging best practices in change management
- Ability to analyze data and link drivers with outcomes to enable customer growth
- Strong analytical and problem-solving skills
- Good presentation and communication skills
- Flexibility and ability to multi-task and take on different types of roles and activities at the same time
- Creative and entrepreneurial attitude