Analyst, Anti-Scam, Legal, Compliance & Secretariat

See job description for details

DBS Bank (Hong Kong) Limited - Hong Kong - Full time

Salary: Competitive

  1. Independently assess detected suspicious transactions and determine if they are fraudulent.
  2. Identify potential victims from money mules / fraudsters by asking the correct and appropriate questions via phone.
  3. Convince and persuade identified victims to act on your fraud prevention advice.
  4. Analyze fraud patterns and trends, and suggest improvements to the detection and prevention processes.
  5. Maintain accurate records and provide support in the preparation of reports.
  6. Collaborate with stakeholders to implement new fraud detection and prevention measures.
  7. Participate in training and development activities to enhance skills and knowledge.
  8. Demonstrate flexibility and a strong commitment to the team by being available for rotational shifts, including weekends, to ensure seamless coverage and responsiveness to fraud incidents.
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