Summary
· The purpose of the position is to support a post trade front office system in a multi products application (products: linear rates & non-linear, FX, repo, cross assets).
Key Responsibilities
- To monitor incoming requests and issues, driving forward to resolutions with prompt acknowledgement and follow up.
- To provide a first analysis to developers.
- To follow global guidelines for incident handling and crisis management.
- To provide daily functional and technical support for position keeping front office system, middle/back office related systems, integration and users.
- To participate to Asia and Global projects in unit and user testing of applications.
- To provide system and process documentation to users
1. Communication
Key Internal Contacts
Orchestrade community across all filieres
Upstream and downstream applications teams
Key External Contacts
External vendors
2. Systems Used
Internal
Mainly : Orchestrade, Pricing Service, Markitwire
ROLE REQUIREMENTS:
Functional Experience:
· Minimum of 3 years hands-on experience on support or BA or Developer in banking. With Post trade FO applications preferred.
· Ability to juggle multiple requests at the same time from demanding users.
· Ability to articulate technical concepts succinctly to a non-technical audience.
· Proficiency FX products (Spot, Forwards, SWAPS, NDF's, FX options) or rates products.
· Proficiency with PnL and Risk Management concepts.
· English required.
Technical experience:
· Support of systems running on Windows Server environment (Windows services; IIS; Scheduled Tasks)
· Support of systems running on a UNIX environment; general UNIX navigation; ability to read and understand UNIX shell / Perl scripts.
· Support of SQL database based systems. Good SQL query skills; ability to read Stored Procured; understanding of basic Query Optimisation.
· Experience supporting large batch systems (typically Control M)
· Familiarity with monitoring systems like ITRS Geneos
Product experience:
· FX Product proficiency with Spot; Options; NDFs; Forwards; FX options, Swaps.
· Rates products (IRS)
· Proficiency with VaR; Stressed VaR and similar Risk Management concepts
· Proficiency with P&L calculation on rates and FX Products
· Proficiency with the Life cycle of the typical rates and FX Products