Your new company A business consulting company is seeking experienced customer service officers to support their new project.
Your new role
Provide professional and timely communication over phone and email to all inbound questions from customers and internal parties.
Support the checking and processing of different internal/external documents related to the projects.
Demonstrate high levels of communication internally with colleagues, and externally with key stakeholders at all times, proactively seeking answers, guidance, or feedback as required.
What you'll need to succeed
Good command of spoken and written English and Chinese, strong in spoken Mandarin is a MUST.
Prior experience in the Customer Service or KYC field, preferably in the Financial Services or Banking industry.
- .Ability to learn quickly and deliver accurate work, to deadlines and under pressure
What you'll get in return
Immediate start
One round interview
Industry exposure
What you need to do now If you're interested in this role, click 'apply now' to continue forwarding an up-to-date copy of your CV, or email Charmaine Wong at charmaine.wong@hays.com.hk