Our Client: Our client is a leading firm in the Financial Industry, known for their innovative services and commitment to customer satisfaction. They are currently seeking a talented and driven individual to join their Change Management department as an IT Business Analyst.
Role & Responsibilities:
- Collaborate with stakeholders to gather and analyze business requirements
- Create detailed documentation including business process flows and user stories
- Assist in the development and implementation of IT solutions to meet business needs
- Support project management activities and ensure project deliverables are met on time and within budget
- Conduct user acceptance testing and provide training as needed
- Research, recommend and implement workflow efficiencies to continually data migration processes.
- Also provide subject matter expertise to team members,
- Conduct interviews with business and technical experts to identify and communicate issues.
- Gather comprehensive information to be used in problem identification and resolution.
- Work with management to identify workflow or technology issues and develop creative solutions.
- Assist with development of user test plans and testing to validate system enhancements.
- Develop new procedure documentation in support of new process, products or system enhancements.
- Assist in discussing proposed system enhancements and modifications with IS staff and Operations.
- Provide post implementation support for all approved deliverables. Conduct train the trainer sessions.
- Good understanding of department processes with strong technical product or processing system knowledge
- Convey information clearly and effectively through both verbal and written communication Good organizational skills Flexible and adaptable when dealing with change.
- Good problem solving skills and analytical ability.
- Work well in independent or team basis as situation dictates Effective presentation skills Subject matter expert Handles defined project or analytical tasks.
Key Skills: - Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Experience in Business Analyst role
- Knowledge of IT systems and applications
- Ability to work collaboratively in a team environment
