Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibility - Carry out daily maintenance of static data including customer profiles, pricing, commissions, trade conditions and system parameters for core trade systems.
- Ensure compliance with statutory rules and internal policies, standards and guidelines.
- Compile monthly performance reports to track achievement of Service Level Agreements.
- Support the development of IMEX text skeletons for both BAU change requests and projects.
- Review and update Standard Operating Procedures annually or when there are major changes in processes and systems.
- Support risk and control activities such as Quality Assurance Review as well as Risk and Control Self Assessment.
- Support audit projects that System Administration is in scope.
- Join hands with regional teams to write up and review user stories for system enhancements to streamline the operational processes of System Administration.
- Support project rollout activities such as user acceptance test, regression test and live verification from the perspective of System Administration.
Requirement - University degree in Operations Management, Business Management, Information Systems or relevant disciplines.
- Minimum 5 years of experience in banking operations or relevant experience, preferably with knowledge on trade systems.
- Ability to plan day-to-day operational activities and propose solutions to operational problems.
- Passionate to be a change agent within the team.
- Good interpersonal and communication skills to build and maintain rapport with stakeholders.
- Good teamwork and collaborative skills to work with peers and regional teams.
- Good awareness of operational risk.
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.