Immediate Availability: Candidates should be ready to start without delay.
Strong Insurance Operations Background: A solid understanding of insurance operations is essential.
QA Lead Requirements:
- Should possess an IT background with business insight.
- Must have a strong grasp of insurance operation flow and be able to think from the user's perspective.
- Experience with Agile methodology is crucial, as the focus is currently on manual processes, not Waterfall.
- Should work directly with back-end business users (claims users and underwriters) to understand their logic and language, identify pain points, and provide solutions.
Quality Assurance Expertise: Experience in automation testing is preferred.
Independence and Initiative: Candidates should be self-starters who can provide valuable insights.
End-to-End Project Leadership: Preferred experience includes leading projects, writing study plans, preparing test cases, conducting testing follow-ups, and drafting results for user confirmation.
Vendor Management: Experience working with vendors on workflow, underwriting applications, rule engineering, and testing is essential.