Overview
We are currently assisting a corporate banking client in their search for a Senior Associate within the Operations Department, focusing on the Clearing Deposit Team. This essential role involves overseeing the Account Maintenance and Servicing Team (AMS) to ensure smooth account management processes.
Key Responsibilities:
- Supervise the AMS, ensuring efficient handling of account opening, closing, and maintenance while keeping customer account records accurate in systems such as T24 and SIGN.
- Oversee all internal servicing related to account services, including monitoring SWIFT statement settings for corporate and VOSTRO accounts.
- Provide cross-team support by reviewing inward clearing cheques and performing checker functions or processing tasks as needed.
- Coach and mentor team members and clerical staff on adherence to policies and procedures, facilitating training sessions covering disaster recovery drills and contingency rehearsals.
- Regularly assess team performance, providing constructive feedback and monitoring progress to promote continuous improvement.
Requirements:
- Degree in Finance, Business Administration, or a related field.
- At least 5 years of relevant experience handling customer account documentation, with a preference for a minimum of 3 years in a checker role.
- Strong understanding of KYC and AML/CFT compliance regulations, along with familiarity with Companies Registry practices.
- Proven leadership skills, with experience in mentoring and developing team members.
- Strong analytical skills and attention to detail to ensure process accuracy.
- Ability to thrive under pressure and manage multiple tasks in a fast-paced environment.
- Proficiency in relevant banking software and systems, with a willingness to adapt to new technologies.
- Excellent command of written and spoken Mandarin, English, and Cantonese, with strong communication skills to effectively engage with stakeholders.
If you are an experienced professional looking to advance your career in a dynamic corporate banking environment, we encourage you to apply. If this opportunity interests you, please send your CV to Raymond Cheung for a confidential discussion. Join a team that values excellence and offers numerous opportunities for growth and development!
