Head, Credit Card Business, BOC Credit Card (International)

Responsibilities Responsible for overall management of the credit card product/business management, business planning and strategies and product development in accordance to the overall strategies of the bank Responsible for product innovation, optimization and maintenance including product features, business model, customer experience and business promotion strategies and the daily business implementation Responsible for end-to-end product management, including frontline communication, input fo

Bank Of China (Hong Kong) Limited - Hong Kong - Full time

Salary: Competitive

Responsibilities
  • Responsible for overall management of the credit card product/business management, business planning and strategies and product development in accordance to the overall strategies of the bank
  • Responsible for product innovation, optimization and maintenance including product features, business model, customer experience and business promotion strategies and the daily business implementation
  • Responsible for end-to-end product management, including frontline communication, input for credit policy and approval flow, keep track for channel and card issuance performance
  • Responsible for sales channel management, liaison with card organizations/business partners on business co-operations and business solutions; formulate and execute the business strategies, including customer segmentation, expanding multi-promotional channels and work with the various business units for cross-selling activities, as well as enhance penetration and provide value-added services to the customers
  • In accordance with the Southeast Asia business development strategies, provide advice and support to the related branches
  • Responsible for co-ordination of the optimization of customer experience, product digitalization and focus on enhancing the customer satisfaction of on-line experience
  • Work with the second and third-line units so as to ensure the business operations, policies and flows complying with the related rules and regulations
Requirements
  • Bachelors or above
  • Minimum of 10 years of relevant experience in credit card business, with at least 7 years of management experience, and solid experience in project management
  • Possess innovative mindset and good team spirit; capable of knowing and understanding customer needs.
  • Familiar with banking practices of credit card business and local regulatory requirements.
  • Proficiency in both English and Chinese with good communication and presentation skills
Apply
22699079

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