Your new role
Daily management of various client-related functions such as trade allocations, amendments, client queries & reporting within specified timescales
Proactively contribute towards the drive to improve process efficiency through root cause analysis
Utilize daily client interactions to build relationships and identify STP opportunities
Partner with global stakeholders and various operational groups to address client needs
Participate in STP initiatives and system enhancements
Work closely with team leads and managers to adhere to and strength controls
Identify and escalate risk items to management in a timely manner
What you'll need to succeed - Candidate should have a background in financial services within Operations
- Experience and knowledge of Client Servicing
- Strong verbal and written communication skills
- An understanding of risk management and escalation
- Strong Excel skills, preferably with some VBA / macro experience
What you'll get in return - Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
- Career Growth: Opportunities for professional development and career advancement.
- Collaborative Culture: Work in a supportive and collaborative environment where your contributions are valued
What you need to do now If you are ready to take your career to the next level and make a difference in the recruitment industry, we want to hear from you!Wait no more! Apply now and send your updated CV to Aliyah.Fong@hays.com.my