Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities: - Manage Static Data Control team under Hong Kong Wealth Management Operations (WMO) to ensure account onboarding and static data maintenance requests are properly processed within SLA.
- Lead and implement various change initiatives and projects in terms of system and processing procedure by considering operation flows, regulatory and control requirements.
- Liaise with business partners on user requirements, participating and monitoring the UAT status to ensure achieving project timeline.
- Handling new business request, work with COO Office to update Operation procedure and policy
- Deliver continuous process improvements, in view of the changing operating and regulatory environment.
- Engage in system enhancement and development project
- Assist in Audit, regulatory review, FATCA and CRS reporting, etc
- Promptly response and provide solution on RM/CS enquiries
Requirements: - University degree with minimum 8 years relevant experience within the Banking & Finance industry, preferable with at least 5 years in managerial role
- Ability to improve processes, coordinate multiple tasks and strong teamwork spirit
- Solid experience and knowledge in system enhancement project and process improvement/re-engineering
- Good knowledge and experience in International Tax Regulations (FATCA//CRS) documentation handling and reporting
- Excellent attention to detail, good analytical, problem solving and communication skills
- Private banking knowledge is preferable. Digital mindset and experience in Avaloq would be an advantage
- Good command of written and spoken English and Chinese (Cantonese and Putonghua)
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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