Key Areas of Responsibilities
- Provide functional support on Calypso, TBricks, Imagine, and several in-house systems to users
- Performing health checks and monitoring of critical systems
- Incident escalation and management
- Manage change requests from development and infrastructure teams and other configuration changes
- Configure system monitoring rules and respond to monitoring alerts
- Maintain documentation on operational procedures and technical environment configuration
- Perform BCP drills and help with IT security and audit review
- Leads projects related to new system and server deployment
- Other tasks as directed by the manager
Requirements
- Bachelors Degree (or equivalent) or above in Computer Science, Software Engineering or an IT related discipline from a prestigious institution
- 5-8 years experience in system support of systems supporting securities trading
- Good knowledge of SQL
- Proficiency in Windows and Linux server commands and shell scripts
- Good understanding of server and network infrastructure
- Proven problem-solving and analytical skills
- Good communication skills
- Very strong attention to details
- Able to work under pressure
- Willing to work on morning shifts (from 7am) and take turns to work on weekends (with compensation)
Additional requirements
- Business knowledge of equity derivative products and business flows highly advantageous
- Understand HKEX trading rules, market behavior and trading cycle in both agency and principal is highly advantageous.
- Understand HKEX derivative products, structured products and Market making rules is highly advantageous
- Hands on with Python, VBA or other scripting advantageous
- Putonghua (Mandarin Chinese) advantageous
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