Associate, Client Onboarding - Asset Management

My client, a reputable Asset Management fir, is looking for a dedicated Client Onboarding Specialist. This role is critical in ensuring a seamless onboarding experience for new clients while maintaining compliance with regulatory requirements and internal policies.

FortisHill Consulting Limited - Hong Kong - Full time

Salary: Negotiable

 

Key Responsibilities

  • Client Engagement: Serve as the primary point of contact for new clients during the onboarding process, providing exceptional service and support.
  • Documentation Management: Collect, review, and verify all necessary documentation to ensure compliance with regulatory and firm standards.
  • Process Coordination: Coordinate with internal teams (e.g., compliance, operations, and client services) to facilitate smooth onboarding and address any client inquiries.
  • System Management: Input and maintain accurate client data in the firm's CRM and other relevant systems.
  • Training and Support: Educate clients about our services and systems, ensuring they are equipped to navigate our offerings effectively.
  • Continuous Improvement: Identify opportunities to streamline and enhance the onboarding process, contributing to best practices and efficiencies.
  • Regulatory Compliance: Stay updated on relevant regulations and ensure all onboarding activities adhere to legal and compliance standards.

 

Qualifications

  • Education: Bachelors degree in Finance, Business Administration, or a related field.
  • Experience: 3-5 years of experience in client onboarding, client services, or a related role within the financial services or asset management industry.
  • Knowledge: Familiarity with regulatory compliance and KYC (Know Your Customer) requirements.
  • Communication Skills: Excellent verbal and written communication skills, with a strong ability to build relationships with clients and internal teams.
  • Attention to Detail: Strong analytical skills and attention to detail to ensure accuracy and compliance.
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