At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
If you believe in developing a better tomorrow, read on. About the Role Orchestrate the vision, strategy and delivery of experience of the health digital roadmap to achieve both financial and non-financial objectives with impact, such as the seamless customer digital journey
Develop and implement the digital strategy and initiatives in strengthening the Health digital platform for best-in-class customer experience
- Design and drive business solution for Health Proposition - including digital health initiatives, Wellness and value-added services
- Execute Health digital initiatives and quick wins according to strategic roadmap
- Act as Digital Business Owners to collaborate with Digital Product Owners under IT to develop, manage and implement best-in-class customer centric journey on health digital products
- Work with IT to generate innovative digital solutions for services, processes, customer experiences and support models for health digital platforms
- Identify digital trends and provide insights with data to drive new digital initiatives aligned with overall health proposition business plan and to strengthen the performance of digital platform.
- Promote the use of digital platforms to channels and customers
- Manage relationship with digital vendors and partners
- Partner with Technology Risk Team to ensure all digital platforms under a secured environment and comply with the risk governance framework
- the relevant licenses and fulfilled the licensing requirements.
- Achievement of business objective
- Usage and performance of the digital health platform
- Compliance to the governance framework of the digital health platform
- Cost, time and quality management of digital health initiatives
- Feedback from stakeholders on the digital health platform
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.