FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we'd love to hear from you. About the Role 60% for Case Management and Administration
- Capability of case management for high net worth and jumbo case from application submission to policy delivery effectiveness, timeliness and accuracy in administrative works between underwriters, channels lead and business-related partners.
- Monitor administrative tasks to ensure all refund payment, APS letter and received document to be handled and complied with AIA standard properly and efficiently.
40% for Administrative Support
- Assist team leader to deliver administrative support and business-related stakeholders across different department to ensure efficient and business-oriented operation in department.
Responsibilities: - Collaborate with business partners and internal operations to facilitate the end-to-end process of new business from applications to delivery of policy; and follow up of post-sale services.
- Handle enquires from our business partners including PD, bank, broker and agency.
- Communicate promptly and effectively with underwriters and distributors on all underwriting requirements to facilitate approval and issue of new applications.
- Monitoring the quality of payment refund, APS letter, policy status management, delivery of received document.
- Provide all rounded support to facilitate efficient operation.
Requirements: - Bachelor's degree or equivalent plus minimum 8 years of relevant working experience in the Insurance industry with at least 4 years in HNW field.
- Good command of written and spoken English and Chinese, proficiency in Mandarin will be an advantage.
- Proficient in MS Office application (Excel, Word, PowerPoint, etc.)
- Detail-minded, well-organized and possess good interpersonal skills and high level of accuracy.
- Possess solid HNW product knowledge and underwriting, AML, KYC, Sanctions and all risk activities.
- Able to guide, persuade and influence others at all levels as a sophisticated team member.
- Fellow Life Management Institute (FLMI) - LOMA is an added advantage
- Candidate with less experience will be considered as Specialist
Others: - You are required to obtain relevant license if your job involves in regulated activities
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.