Deputy/ Anti-Fraud Manager (Customer Education and Promotion)

Responsibilities: Organize events to promote anti-fraud awareness. Work closely with marketing team to design campaigns that mitigate fraud risk. Work closely with 2nd line of defense, regulatory bodies, law enforcement units and frontline to deliver customer education programs in relation to anti-fraud. Understand and analyze the latest fraud trend to design tailor-made customer communication material. Design internal communication and training program for frontline staff. Requirements: Degree

Bank Of China (Hong Kong) Limited - Hong Kong - Full time

Salary: Competitive

Responsibilities:
  • Organize events to promote anti-fraud awareness.
  • Work closely with marketing team to design campaigns that mitigate fraud risk.
  • Work closely with 2nd line of defense, regulatory bodies, law enforcement units and frontline to deliver customer education programs in relation to anti-fraud.
  • Understand and analyze the latest fraud trend to design tailor-made customer communication material.
  • Design internal communication and training program for frontline staff.
Requirements:
  • Degree or above, preferable in business administration, marketing, communication;
  • 3 years banking experience or experience in marketing, event management or training preferred;
  • Data analytic and risk management skills preferred;
  • Strong communication skills;
  • Good command of both spoken and written Chinese and English, including Putonghua.
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