Vice President, Team Lead, Loans Operations

Robert Walters - We're a global recruitment firm, currently recruiting for a Permanent position as a Vice President, Team Lead, Loans Operations in Hong Kong for a major global financial company. Role: Vice President, Team Lead, Loans Operations Location: Hong Kong Duration: Permanent Key responsibilities: Responsible for daily supervision and control of workflow for loan operations, including but not limited to loan and other securities. • Project Leadership and Representation: Lead projects an

Robert Walters - Hong Kong - Full time

Salary: HK$40k - HK$44k

Robert Walters - We're a global recruitment firm, currently recruiting for a Permanent position as a Vice President, Team Lead, Loans Operations in Hong Kong for a major global financial company.

 

Role: Vice President, Team Lead, Loans Operations

Location: Hong Kong 

Duration: Permanent

 

Key responsibilities:

Responsible for daily supervision and control of workflow for loan operations, including but not limited to loan and other securities.

• Project Leadership and Representation: Lead projects and act as a representative for the Loans Operations department when the department is a relevant stakeholder.

• Technical Expertise and Supervision: Serve as a technical expert, review complex transactions, supervise the teams development, and provide training as needed.

• Communication and Performance Monitoring: Maintain close communication with Global Operation Services (GOS), monitor their performance and daily work to ensure accuracy and adherence to the SLA.

• Operational Issue Resolution: Perform checks on complex operational issues escalated by less experienced team members.

• Incident Investigation and Reporting: Investigate operational incidents, establish countermeasures, and prepare draft reports for the Head of Department.

• Support for New Product Offerings: Assist the Head of Department in evaluating support levels for new Clients product offerings by reviewing resourcing issues, internal policies, workarounds, and system capabilities.

• Achievement of Department KPIs: Aid the Head of Department in achieving the departments KPIs as set by Branch Management.

• Policy Development and Alignment: Assist in developing and updating policies to ensure they align with relevant regulations.

 

Job Requirements:

• Undergraduate degree in Business Administration is preferable.

• Sound knowledge of bank operations with at least 10 years in loans and securities settlement, with at least 5 years at manager level.

• Extensive experience in Banking Operations, with a good understanding of Banking products.

• Strong personal integrity and control mindset.                                                                   

• Leadership quality on process, people, and service excellence.                                         

• Excellent communications and presentation skills at all levels of the organization.              

• Good knowledge of AML and other local banking regulatory requirements applicable to operations.

• Good interpersonal skills to deal courteously and effectively with others.                           

• Knowledge in accounting/finance principle.

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