Job Description
Requirements Gathering: Collaborate with stakeholders to elicit, analyze, and document business and technical requirements.
Process Analysis: Evaluate current business processes and identify areas for improvement or automation.
Data Interpretation: Analyze data trends and metrics to support decision-making and strategic planning.
Solution Design Support: Work with technical teams to translate business needs into functional specifications and system designs.
Stakeholder Communication: Act as a liaison between business units and IT, ensuring clear understanding and alignment.
Testing & Validation: Support user acceptance testing (UAT) and ensure solutions meet business expectations and get business sign offs.
Skillsets required
Technical Acumen: Familiarity with databases, SQL, and software development life cycles (SDLC); understanding of APIs and system integrations is a plus.
Communication & Stakeholder Management: Strong verbal and written communication skills in English & Cantonese, to engage with cross-functional teams and stakeholders.
Problem-Solving & Decision-Making: Aptitude for identifying root causes and proposing effective solutions aligned with business goals.
Requirements Engineering: Skilled in gathering, documenting, and validating business and technical requirements.
Analytical Thinking: Ability to interpret data, identify trends, and draw actionable insights.