Senior Director, Relationship Management

Job Purpose This role is to lead the ICE Fixed Income & Data Services Relationship team in Asia Pacific, grow the regional revenue and manage a team of relationship managers. The role directly reports to the Head of Client Development, APAC. ICE Fixed Income & Data Services. The candidate will lead from the front and directly impact the future growth of the business through their strong leadership skills, communication, collaborations, client relationship management experience and industry netwo

Intercontinental Exchange - Hong Kong - Full time

Salary: Competitive

Job Purpose

This role is to lead the ICE Fixed Income & Data Services Relationship team in Asia Pacific, grow the regional revenue and manage a team of relationship managers. The role directly reports to the Head of Client Development, APAC. ICE Fixed Income & Data Services. The candidate will lead from the front and directly impact the future growth of the business through their strong leadership skills, communication, collaborations, client relationship management experience and industry network.

This is a key senior position within our APAC sales team providing a great opportunity to further develop your leadership skills with a strong global brand, high performing team, close collaboration with APAC & Global Senior Leaders/Stakeholders and growth strategy development and execution for Asia Pacific. This is a long-term opportunity to join one of the fastest growing exchange businesses in the world with an aggressive plan to keep acquiring and innovating with talent at its core.

Responsibilities
  • Formulate and execute the client growth strategy for the Asia Pacific region.
  • Provide support and coaching to the team in account planning, strategic renewals, erosion mitigation, complex RFPs, and negotiations.
  • Foster strong client relationships, particularly with C-Suite executives and senior managers.
  • Stay informed about the ICE Fixed Income & Data Services products and solutions and their market applications in the APAC region and globally.
  • Understand the client base composition and assist the Relationship Management team in developing territory plans to meet objectives.
  • Collaborate with other senior leaders worldwide to drive top-line revenue growth.

Knowledge and Experience
  • 7+ years of client management and leadership experience in institutional financial markets, particularly working with clients in our key segments.
  • 5+ years of experience in leading and coaching teams.
  • Strong communication, organization, presentation, and negotiation skills in Business English (both verbal and written).
  • Demonstrated personal integrity and a confident, positive manner.
  • Ability to work effectively both independently and as part of a team.
  • A learning mindset.
  • A solid understanding of financial markets and market data is essential, along with a passion for the industry.
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