Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Principal Responsibilities - Enhance risk governance within Operations in driving the risk committees or equivalent forum
- Ensure implementation of corporate operational risk policies and standards
- Promote risk & control awareness. Share operational risk best practices within the Operations via Newsletter and Control & Compliance Forum.
- Ensure timely completion of quality risk and compliance self-assessment (RCSA) and provide guidance on the identification / assessment of risks and controls. Ensure proper issues and action plans arising from the RCSA are tracked to completion.
- Facilitate the 1 st line user of CBGO to monitor the GLAO and to ensure all breaks and issues are rectified timely
- Monitor timely reporting/escalating of risk events/significant incidents and perform action tracking to ensure timely issue resolution.
- Review and validate risk events reported for factual accuracy, proper categorization of event, cause, effect, and ensure that proper action plans are established to correct and prevent event from recurring.
- Perform proactive preventive measures and action plan for CBGO users to address potential risk issues.
- Supervise staff to monitor and identify potential risks/gaps in processes, review controls for new processes and initiatives, and conduct detailed assessments where required.
- Enhance the policies and procedures in accordance to the latest regulatory requirements and change of internal workflow and processes.
- Coordinate and review regulatory reporting, internal and external audits upon submission from CBGO users.
- Assist and support the Unit Operational Risk Manager (UORM) to evaluate potential issues, if any, with the proposed remediation action, and communicate with the RMG
- Liaise and ensure the valid and effective BCP Plan is in place for different scenarios including social unrest, pandemic situation etc.
- Oversee to ensure Outsourcing Service activities are completed as per established procedures and agreed service level, risk controls and standard of quality per bank's requirements and contract.
- Oversee to ensure end to end OSP processes are efficiency and effectively to meet the Third Party Risk governance
- Review and support in Gen AI, Digital enhancement (Straight Through Processing) in risk assessment and control development.
- Provide guidance and ensure Operation Teams comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, SFO, etc.
Job Requirement - Degree holder with related disciplines
- Minimum of 5 - 10 years of experience in banking industries, with exposure in control, compliance, audit/ risk management or relevant experience and familiar with SFC and the HKMA regulatory requirements.
- Strong in risk management and experienced in regulatory compliance
- Strong ability of multi-tasking
- Ability to adapt quickly and working with short deadlines
- Strong knowledge in HKMA requirements in Customer Banking operations and Vendor Management
- Good in both written and spoken English
- Good presentation skills
- Sound knowledge of Outsourcing Service Provider
- Sound interpersonal and communication skills
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
We regret only shortlisted candidates will be notified.