Your new company Top tier group is looking for a Manager, Account Closure
Your new role - Handle account search, document retrieval, and fund transfer requests from government bodies, law enforcement agencies, courts, solicitors, administrators, survivors, internal parties, business clients, and trustees.
- Prepare Audit Confirmation reports or Certificates of Balance for business clients.
- Manage requests for statements or documents from both internal and external sources, including CASA/Credit Card statements, Account Opening Forms, and transaction details.
- Set up accounts for Capital Investment Entrant Scheme (CIES) customers, monitor account activities, and report to the HK Immigration Department.
- Perform data record management for the teams.
- Prepare transaction instructions for review and authorization by checkers and approvers.
- Client Communication: Draft letters to clients for review and sign-off by checkers or stakeholders.
- Assist the management team with UVT/UAT for system upgrades or changes, providing user feedback.
- Support the management team in migrating tasks to GBS hub centers, ensuring Service Level Agreements (SLA) are met.
- Liaise with key stakeholders for exceptional handling or new requests.
What you'll need to succeed - Educational Background: Bachelor's degree in Finance, Business Administration, or a related field.
- 5+ years of experience in banking operations, account management, or a related role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in data management and record-keeping.
- Ability to handle multiple tasks and prioritize effectively.
- Technical Proficiency: Knowledge of banking software and systems.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.