Key Responsibilities:
- Identify, troubleshoot, and resolve production issues related to finance applications, minimizing downtime and impact on business operations.
- Continuously monitor application performance, implementing necessary updates and patches to maintain optimal functionality.
- Work closely with development, QA, and infrastructure teams to address and resolve issues, ensuring high-quality application performance.
- Act as a primary point of contact for internal and external clients, addressing queries and providing technical assistance related to FIX Protocol applications.
- Maintain comprehensive documentation of support processes, incident resolutions, and application configurations.
- Identify areas for process improvement and implement best practices to enhance application reliability and efficiency.
Key Requirements:
- Proficiency in PL/SQL and Unix/Linux, including shell scripting.
- Working knowledge of Autosys and a general understanding of Windows.
- Excellent written and verbal communication skills in English and Cantonese.
- At least 5 years of experience in a production support, development, or business analyst role, preferably within the financial industry.
- Bachelors degree in Computer Science or a related IT field preferred.
- Familiarity with financial markets across multiple asset classes and experience with the FIX Protocol is a plus.
If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Cherise Wong at resume@pinpointasia.com and put Finance Application Production Support – Leading Financial Institution in the subject header.
Data provided is for recruitment purposes only.
_________________________________________________________
Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment
We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.
Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.
Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.
To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #75905)
We are also seeking top-calibre candidates for the following exciting roles:
1) Securities Trade Data Modeling Business Analyst - Leading Investment Bank
2) Digital Technology Business Analyst – Wealth Management
3) Mobile & Web Accessibility Tester – Leading Global Consultancy