System Administration Manager (IT Project & Service Management)

Job Description: Provide service management and monitor service quality of IT projects Prepare service reports Responsible for vendor management Responsible for ISO20000 certification Coordinate related teams to ensure compliance with service level agreement and procedures Ensure IT services provided are ISO20000 compliant Requirements: Bachelor's degree in Computer Science, Computer Engineering or related technical field Minimum 3 years working experience in Information Technology Functional kn

Bank Of China (Hong Kong) Limited - Hong Kong - Full time

Salary: Competitive

Job Description:
  • Provide service management and monitor service quality of IT projects
  • Prepare service reports
  • Responsible for vendor management
  • Responsible for ISO20000 certification
  • Coordinate related teams to ensure compliance with service level agreement and procedures
  • Ensure IT services provided are ISO20000 compliant
Requirements:
  • Bachelor's degree in Computer Science, Computer Engineering or related technical field
  • Minimum 3 years working experience in Information Technology
  • Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks is preferred
  • Experience in Project Management is preferred
  • Process minded, proactive, and agile are an advantage
  • Self-motivated and able to work independently under pressure
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