Your new role Responsible Officer & Compliance
- Act as the corporation's Responsible Officer (RO) for all IA-regulated activities; maintain the insurance-broker licence in good standing.
- Serve as primary liaison with the Insurance Authority (IA) on all regulatory matters, including annual filings, ad-hoc inspections, notifications and returns.
- Formulate, review and update internal control, AML/CFT, KYC and operational procedures to ensure full regulatory compliance.
- Report risk and compliance status to the Head of Wealth Planning and senior management; drive remediation actions where required.
Product Strategy & Solutions
- Function as the in-house insurance product specialist; design and recommend insurance solutions that match client needs and maximise profitability.
- Develop and maintain the annual product roadmap, identifying priority lines (general, long-term, ILAS, cross-border solutions) and target customer segments.
- Conduct profit-and-risk analyses on new products; negotiate exclusive terms and first-to-market access with insurers.
Marketing & Sales Strategy
- Develop and implement integrated marketing strategies (digital campaigns, seminars, referral programmes) aligned with product priorities and sales targets.
- Establish and lead sales initiatives, marketing campaigns and client events in collaboration with the business-development and sales teams.
- Monitor campaign effectiveness, analyse data and refine tactics to improve market penetration and client conversion.
Business Development & Partnerships
- Collaborate with business-development and sales teams to build prospective-client pipelines and achieve insurance-product sales targets.
- Oversee and nurture relationships with insurance partners to secure competitive products, underwriting concessions and operational support.
- Coordinate technical-infrastructure roll-outs and ongoing operational-improvement plans that enhance client experience and back-office efficiency.
Leadership & Ad-hoc Duties
- Provide guidance to Technical Representatives and sales staff on regulatory and product matters.
- Participate in ad-hoc projects and duties as assigned.
What you'll need to succeed - Degree holder in any discipline; advanced qualifications in insurance, finance or law preferred.
- Minimum 7 years of insurance-operations experience, including technical product-implementation and regulatory-compliance exposure.
- In-depth knowledge of the Hong Kong insurance market, regulatory environment and diverse product lines.
- Valid (or ability to obtain) Responsible Officer (Insurance Broker) licence issued by the IA.
- Demonstrated track record of meeting or exceeding sales targets in a brokerage or agency environment.
- Excellent selling, presentation and relationship-building skills.
- Strong written and verbal communication in both English and Chinese; ability to work independently and perform under pressure.
What you need to do now If you're interested in this role or would like to consult about other professional career opportunities within the investment and wealth management industry, please send your CV to jane.chan@hays.com.hk or contact 2230 7451.