Qualifications
- Bachelor's degree in Business, Information Systems, or related field
- 3-5 years of experience in business analysis, preferably within insurance or financial services
- Hands-on experience with claims systems, OCR tools, and workflow automation platforms
- Strong understanding of UAT processes, Agile methodologies, and stakeholder engagement
- Excellent analytical, documentation, and communication skills
Preferred Attributes
- Bachelor's Degree in Computer Science, BBA, or a related discipline
- Experience in digital transformation or automation initiatives
- Ability to translate complex technical concepts into a business-friendly language
- Proactive mindset with a passion for improving customer and operational outcomes
- Demonstrate problem-solving, comfortable adapting to the environment and being flexible with different team structures
- Good command of Cantonese, Mandarin, and English
If you're interested in this role, forward an up-to-date copy of your CV to alice.tong@hays.com.hk, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.