Are you passionate about delivering exceptional client experiences and ensuring compliance excellence? We're looking for a detail-oriented and proactive professional to join our team. This team plays a critical role in welcoming new clients and ensuring their onboarding journey is seamless, compliant, and efficient.
What You'll Do:
- Reviewing client documentation packs, including KYC/CIP forms, tax documents, and investment profiles.
- Ensuring accurate data entry into onboarding systems and verifying compliance with internal and regulatory standards.
- Communicating effectively with Sales and internal stakeholders to resolve documentation gaps or inconsistencies.
- Tracking and following up on outstanding documents and onboarding issues.
- Supporting administrative tasks such as document scanning, data checks, SharePoint updates, and reporting.
What You Bring:
- Solid understanding of client onboarding processes and KYC/CIP documentation.
- Strong communication skills and attention to detail.
- Ability to thrive in a fast-paced, dynamic environment.
- Willingness to take on multiple tasks and adapt to changing priorities.
- Knowledge of SOW corroboration and TNW substantiation is a plus.
- Proficiency in Chinese (spoken and written) is an advantage.
Qualifications:
- Bachelor's degree or equivalent experience.
- 2-3 years of experience in banking or financial services.
- Prior experience in private banking, onboarding, or KYC/SOW review is highly desirable.
Why Join Us?
You'll be part of a collaborative and high-performing team that values precision, integrity, and client-centricity. This is a fantastic opportunity to grow your career in a reputable financial environment while making a meaningful impact on client relationships.