I am looking for an Operations Management Lead for a leading Digital Payment Platform in Hong Kong.
He/She will be responsible for managing various activities, including coupon setting, campaign page setup, and PO management. The role involves ensuring that promotional tools are effectively implemented and tested, aligning operational content with marketing strategies to maximize campaign impact.
Responsibilities:
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- Lead a team, implementing strategies to boost productivity and engagement.
- Oversee the setup, testing, and timely launch of application features including promotional tools and operational content.
- Design and enhance workflows to improve operational efficiency and scalability.
- Create and maintain comprehensive Standard Operating Procedures for essential processes.
- Identify process bottlenecks and propose data-driven solutions to enhance performance.
Job Requirements:
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- Cantonese is Mandatory
- Candidates from the E-commerce preferred
- >8 years of experience in operational roles, including business or sales operations.
- Proven track record in team management and mentorship.
- Strong leadership skills with the ability to motivate and guide teams towards achieving objectives.
- Experience in workflow design, SOP development, and process improvement.